Information on the coronavirus in Jyväskylä

If you are suspecting coronavirus infection 

In mild cases - stay at home and follow the normal home care instructions, which are the same as with all flu infections: rest, drink plenty of fluids and take a painkiller from your home pharmacy if necessary.

If you are having serious symptoms - always call first
If you feel very ill or have difficulty in breathing, call Jyväskylä coronavirus number : 014 266 0133. The number will be answered from Monday to Friday from 8 am to 4 pm. At other times, please call the Central Finland Hospital District Emergency telephone helpline: 116 117. 

In emergency call 112.

Nationwide consultation phonenumber: +358 295 535 535 on weekdays 8-21, on Saturdays 9-15. Please note that health instructions for acute flu symptoms occasions is not available from this phonenumber.

THL: Coronavirus COVID-19 – Latest Updates

WHO: Coronavirus disease (COVID-2019) situation reports

WHO: How to handwash -poster (pdf)

InfoFinland: Information on coronavirus released by Finnish authorities

The symptoms of the coronavirus (COVID-19) include fever, cough and shortness of breath. Most of those catching the virus have a normal respiratory inflection, or a cold. If you do not have severe symptoms, stay at home and rest.

It is important to prevent the virus from spreading to other people for whom the virus may be dangerous. The virus may be dangerous for old people in particular and for those with other lung and heart diseases.

Coronavirus tests are only performed for those with the most critical detection of infection.

What should I do if I get ill? 

If you have normal cold symptoms, such as cough or fever, stay at home and rest. 

  • Stay at home 
  • Rest
  • Avoid spreading the virus to other people

If you feel really ill or if you have difficulty breathing, call the Coronavirus Helpline, tel. 014 266 0133. This service will be open from Monday to Friday 8–16.  At other times, please call the Central Finland Hospital District telephone helpline, tel. 116 117. 

A healthcare professional will answer the phone and give you instructions on where and when you should go to seek medical care.  

It is important that patients call this number first to receive personal advice on when to arrive at a health centre or hospital. Stay home and do not leave for the health centre or hospital while waiting for the call back, because this could put everyone else at the healthcare facility at risk of contracting the virus.   

I am sick at home and I cannot go to the store of pharmacy – what should I do?

If you are sick and you cannot go to a store or pharmacy, ask your relatives or neighbors for help. Grocery stores and pharmacies have home delivery services. If you can’t get any help, ask the city of Jyväskylä for help.

  • Residents of Jyväskylä: call 014 266 0550 on weekdays at 8-16.
  • Residents of Hankasalmi: call 014 267 1490 on weekdays at 8-16.
  • At other times residents of Jyväskylä and Hankasalmi can also get help from Social Emergency Services, phone number 014 266 0149.

Protect others from infection – remember good hand hygiene

Wash your hands with soap and water for at least 20 seconds. Dry your hands with clean paper. Do not touch your eyes, nose or mouth unless you have just washed your hands. You can also use hand disinfectant. If you sneeze or cough, protect your face with a disposable tissue and throw the tissue in the trash. If you do not have a tissue, cough into the sleeve of the shirt, do not use your hands.

What can I do in quarantine or isolation?

Ask your health care professional for quarantine instructions in your own language. It is important that you follow the instructions. More information on being placed into quarantine.

If you are suspecting coronavirus infection 

In mild cases - stay at home and follow the normal home care instructions, which are the same as with all flu infections: rest, drink plenty of fluids and take a painkiller from your home pharmacy if necessary.

If you are having serious symptoms - always call first
If you feel very ill or have difficulty in breathing, call Jyväskylä coronavirus number : 014 266 0133. The number will be answered from Monday to Friday from 8 am to 4 pm. At other times, please call the Central Finland Hospital District Emergency telephone helpline: 116 117. 

In emergency call 112.

Nationwide consultation phonenumber: +358 295 535 535 on weekdays 8-21, on Saturdays 9-15. Please note that health instructions for acute flu symptoms occasions is not available from this phonenumber.

THL: Coronavirus COVID-19 – Latest Updates

WHO: Coronavirus disease (COVID-2019) situation reports

WHO: How to handwash -poster (pdf)

InfoFinland: Information on coronavirus released by Finnish authorities