Information on the coronavirus in Jyväskylä

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Coronavirus information on other languages

Info Gloria advisors tell about the coronavirus in Jyväskylä in Thai, Persian, Russian ja Arabic languages. See the videos on Youtube.

If you are suspecting coronavirus infection 

Even if you have mild symptoms, take this online medical COVID-19 symptom check-up omaolo.fi and contact the Coronavirus helpline,  tel. 014 266 0133, for further instructions. The number will be answered from Monday to Friday from 8 am to 4 pm on Saturdays and Sundays 9 am to 3 pm. At other times, please call the Central Finland Hospital District Emergency telephone helpline: 116 117. 

It is important that you always call first. Do not leave for the healthcare centre or hospital while waiting for the call back, because this could put everyone else at the healthcare facility at risk of contracting the virus. 

If you are having serious symptoms - always call first

If you feel very ill or have difficulty in breathing, call Jyväskylä coronavirus number : 014 266 0133. The number will be answered from Monday to Friday from 8 am to 4 pm on Saturdays and Sundays 9 am to 3 pm. At other times, please call the Central Finland Hospital District Emergency telephone helpline: 116 117. 

In emergency call 112.

Nationwide consultation phonenumber: +358 295 535 535 on weekdays 8-21, on Saturdays 9-15. Please note that health instructions for acute flu symptoms occasions is not available from this phonenumber.

THL: Coronavirus COVID-19 – Latest Updates

WHO: Coronavirus disease (COVID-2019) situation reports

WHO: How to handwash -poster (pdf)

InfoFinland: Information on coronavirus released by Finnish authorities

Corona information for Jyväskylä residents

Prevent infection from spreading

  • Wash your hands with soap and water for at least 20 seconds. Dry your hands with a clean tissue. You can also use hand sanitizer.
  • Do not touch your eyes, nose or mouth unless you have just washed your hands. 
  • If you sneeze or cough, cover your face with a tissue and throw the used tissue into the rubbish bin. If you do not have a handkerchief, cough into your sleeve, not into your hands.
  • Stay at least 2 metres away from other people.
  • Do not invite visitors into your home and do not visit anyone. 
  • Stay at home if you are unwell.
  • Wear a face mask when you cannot stay at a safe distance from other people, e.g. when using public transport or going to a corona test.

Coronavirus symptoms

Coronavirus (COVID-19) symptoms include, for instance, a temperature, cough, and shortness of breath, fatigue, nausea, diarrhea, impaired sense of taste amd smell.

The disease may be dangerous especially for older people and for those with other illnesses, such as a lung and heart condition.

Contact Corona Helpline, if you have symptoms

Even, if your symptoms are mild, contact Healthcare Corona Helpline

  • Monday to Friday 8:00 - 16:00; Saturday and Sunday 9:00 - 15:00, tel. 014 266 0133. 
  • At other times, call the emergency number 116 117. 
  • If you need an interpreter, let us know on the phone.
  • Booking service and result notification for the hearing-impaired by SMS, tel. 050 303 7722. 

You can fill out the online symptom assessment on Omaolo Service web page (available in Finnish, Swedish and English). In case of a child, call Healthcare Corona Helpline, tel. 014 266 0133. You can also book an appointment online through Omaolo symptom assessment web page for a test.

Healthcare personnel will assess the need for a test on the phone. You will be provided instructions on the phone of what to do and when and where to go for a test.

You will be informed of your corona test result by text message 

If you have been to a corona test, stay at home while waiting for your test result after the test.  Avoid contact with people other than the members of your household. If you test negative for coronavirus and you have a normal cold, recuperate at home, do not infect other people. If you test positive for coronavirus (COVID-19), wait at home, a nurse will call you. Follow the directions given by the nurse.

If you are unwell, do not go shopping

If you are unwell, do not go shopping or to the pharmacy, ask your relatives or neighbors to help you. The shops and pharmacies have home delivery services. If you cannot get help, ask the City of Jyväskylä services to help you. 
•    Residents living in Jyväskylä: Mondays and Wednesdays 9:00-14:00, tel. 014 266 0550. 
•    Residents living in Hankasalmi: from Monday to Friday 8:00-16:00, tel. 014 267 1490.
•    Residents living in Uurainen: from Monday to Friday 8:00-16:00, tel. 040 772 8543.
  
Outside regular opening hours, the inhabitants of Jyväskylä,  Hankasalmi and Uurainen will also get help from the Social Services emergency number, tel. 014 266 0149. 

Wear a face mask

Wearing a face mask is recommended for all over 15-year-old residents in Jyväskylä. The recommendation remains in force until 15 January 2021.

Do wear a mask when you cannot stay at a safe distance from other people, for instance:

•    in public spaces, such as shops, a library, youth clubs, the church, theatres or concert halls.
•    in public events, outdoor tournaments and other events where you cannot avoid close contact
•    upper secondary education institutions and universities
•    public transport
•    on your way to a coronavirus test
•    when you arrive in Finland from a risk area

Do not wear a mask, if it complicates your breathing unreasonably or you have other heath issues which prevent you from wearing a mask.

Face mask distribution locations

Free masks are provided for residents with limited means by the City of Jyväskylä Other residents will get their masks themselves. Wearing a mask is recommended for all over 15-year-olds.

Masks are handed out at the following locations:
•    Social Services Station at Hannikaisenkatu 37, open Monday to Friday 10-14.
•    Integration Services, Väinönkatu 1, Monday to Friday 10-13
•    Healthcare Centres:
o    City Centre, Kuokkala, Kyllö, Palokka and Sampoharju, Tuesday and Thursday 12–16
o    Korpilahti, Säynätsalo and Tikkakoski, Tuesday and Thursday, 14–16
•    Huhtasuo Village Office, Nevakatu 1, Monday to Thursday 9–15 and Friday 9–14
•    The lobby in Civic Activity Centre Matara / Gloria Matarankatu 6 A, Monday to Thursday 9–16 and Friday 9–14. 

If you are in quarantine or isolation  

Ask the nurse for quarantine guidelines in your own language.  It is important to follow the instructions. Additional information on the quarantine web page.

Download Koronavilkku app to your phone

Koronavilkku is an app, which will alert you if you have been exposed to coronavirus, according to the app evaluation criteria. You can download the Koronavilkku app at https://koronavilkku.fi/.

If you are suspecting coronavirus infection 

Even if you have mild symptoms, take this online medical COVID-19 symptom check-up omaolo.fi and contact the Coronavirus helpline,  tel. 014 266 0133, for further instructions. The number will be answered from Monday to Friday from 8 am to 4 pm on Saturdays and Sundays 9 am to 3 pm. At other times, please call the Central Finland Hospital District Emergency telephone helpline: 116 117. 

It is important that you always call first. Do not leave for the healthcare centre or hospital while waiting for the call back, because this could put everyone else at the healthcare facility at risk of contracting the virus. 

If you are having serious symptoms - always call first

If you feel very ill or have difficulty in breathing, call Jyväskylä coronavirus number : 014 266 0133. The number will be answered from Monday to Friday from 8 am to 4 pm on Saturdays and Sundays 9 am to 3 pm. At other times, please call the Central Finland Hospital District Emergency telephone helpline: 116 117. 

In emergency call 112.

Nationwide consultation phonenumber: +358 295 535 535 on weekdays 8-21, on Saturdays 9-15. Please note that health instructions for acute flu symptoms occasions is not available from this phonenumber.

THL: Coronavirus COVID-19 – Latest Updates

WHO: Coronavirus disease (COVID-2019) situation reports

WHO: How to handwash -poster (pdf)

InfoFinland: Information on coronavirus released by Finnish authorities