Info Center: Services related to everyday living
Multilingual guidance and counseling
Info Center is a multilingual service point, where one can get guidance and counseling on topics related to everyday living.
Our services are open from 9-15, Mon-Fri. The address is Kilpisenkatu 1 D, 40100 Jyväskylä.
You can get guidance and advice in 13 different languages, for example:
- resident permits
- citizenship and social security services
- leisure activities, hobbies
- housing
- and other everyday matters
Info Center provides service to everyone living in Jyväskylä, irrespective of the person’s background or reason for coming to Finland. Objective of this service is to support the integration of internationals by providing information and counseling at the right time and by directing the clients to the relevant services.
Service is free of cost and confidential.
Guidance and advice in your own language
How can you contact us?
- Visit our office
- Book a time with a counselor
- Send an email to a counselor
- Have a remote contact with a counselor (Microsoft Teams)
Multilingual counsellors' timetable and contact information
English, Finnish
Maarit Piruzdelan, Guidance and Counselling In charge
maarit.piruzdelan(at)jyvaskyla.fi
tel. 040 027 5163
Call time: Mon-Fri 9:00–15:00
If you could not contact your desired counsellor, Maarit can help you.
English, Finnish
Kirsi Lehtimäki, Multilingual counsellor
kirsi.lehtimaki(at)jyvaskyla.fi
tel. 050 302 4343
Call time: Mon-Wed 9:00–15:00 and Thu 12:00–15:00
Arabic, English, Finnish
Iris Assaf, Multilingual counsellor
iris.assaf(at)jyvaskyla.fi
tel. 050 452 3981
Call time: Mon 9:00–12:00, Tue 9:00–14:30, Thu 9:00–14:00 and Fri 12:00–15:00
Kinyarwanda, Swahili, French, English, Finnish
Papy Nkunda, Multilingual counsellor
papy.nkunda(at)jyvaskyla.fi
tel. 050 495 4401
Call time: Mon 9:00–15:00
Persian, Dari, Finnish
Maryam Mousapour, Multilingual counsellor
maryam.mousapour(at)jyvaskyla.fi
tel. 040 668 7288
Call time: Wed 9:00–15:00 and Fri 9:00–15:00
Thai, English, Finnish
Tuomo Lehtimäki, Multilingual counsellor
tel. 040 677 1510
Call time: Mon 9:00–15:00, Wed 10:00–15:00 and Fri 9:00–12:00
Estonian, Russian, English, Finnish, understands Ukrainian
Anna Randel, Multilingual counsellor
anna.randel(at)jyvaskyla.fi
tel. 040 159 4340
Call time: Tue-Fri 9:00–15:00
Tigrinya, Finnish
Rahel Tekie
rahel.tekie(at)jyvaskyla.fi
tel. 050 495 4401
Call time: Thu 9:00–15:00
Services are available on a walk-in basis (no need to make an appointment)
Monday 12:00–15:00
- English
- Finnish
- French
- Kinyarwanda
- Swahili
Tuesday 12:00–15:00
- English
- Finnish
- Estonian
- Russian
- Ukrainian
Wednesday 12:00–15:00
- English
- Finnish
- Thai
Thursday 12:00–15:00
- English
- Finnish
- Tigrinya
Friday 12:00–15:00
- English
- Finnish
- Persian, Dari
- Arabic
Multicultural Center Gloria (Matarankatu 6 A 1, 40100 Jyväskylä) offers guidance and advice services in your own language on Thursdays 12:00–14:00
- English, Finnish, Ukrainian, Russian, Estonian
Info Center's services in different languages
International House Jyväskylä - Kansainvälisten osaajien palvelut
Multicultural Center Gloria (Matarankatu 6 A 1, 40100 Jyväskylä) offers guidance and advice services in your own language on Thursdays 12:00–14:00
- English, Finnish, Ukrainian, Russian, Estonian