Objections concerning parking fines
Persons dissatisfied with the parking fine may present a written objection to the traffic warden. The objection must be presented within 30 days the parking error has occured. If the objection is presented after the deadline, it may be ignored. Instructions for making the objection are found on the reverse side of the payment slip.
The objection must include the name and address of the complainer and the relevant case number. The case number is located on the upper right corner of the payment slip.
The parking fines do not have to be paid until the appeal has been processed. If the appeal is rejected, a new due date will be indicated in the decision. If the objection is accepted, the paid sum is returned to the payer.
A review of the decision given by the traffic warden can be sought by appealing to the Hämeenlinna Supreme Administrative Court within 30 days after being notified of the decision, in accordance with what has been provided in the Administrative Judicial Procedure Act (586/1996).
In addition to what is separately provided in the decrees concerning the letter of complaint, a certificate of the payment of the fine within the deadline must be attached to the letter: otherwise, the complaint will be ignored. However, the case can still be investigated as a material appeal.
Making a complaint
You can appeal to the traffic warden against to the parking fee through electronic parking control customer service.
You can also submit a written complaint either by e-mail or by letter (P.O. Box 233, 40100 Jyväskylä, Finland). In this case, you should indicate:
- Driver's name
- Driver's address (for mailing the decision)
- Parking fines case number (on the parking fines form)
- Vehicle registration number
- Grounds for the appeal
- Account number to which the fee can be refunded if the appeal is upheld
You can also make a claim in person at the parking enforcement customer service point (Hannikaisenkatu 17, open Mon-Thu 8-16, Fri 8-15).
A review of the decision given by the traffic warden can be sought by appealing to the Hämeenlinna Supreme Administrative Court within 30 days after being notified of the decision.