Integration Services

Väinönkatu 1a B, 2nd floor
40100 Jyväskylä
Tel. 014 266 3423, Fax 014 617 284

The Integration Services helps immigrants in their adjustment to Finnish society and supports the preservation of their own cultural identity. It also seeks to promote the development of our society into a multi-cultural community accepting diversity.

If you have questions about your residence permit application, please contact The Finnish Immigration Service 0295 419 600(Maahanmuuttovirasto)

We serve

  • refugees and returnees living in Jyväskylä
  • guidance and advice for other immigrants
  • all those interested in foreign affairs
  • cooperation partners

Services provided by the Integration Services include

  • organization of refugee and returnee reception
  • guidance and advice for immigrants
  • social welfare work for immigrants
  • guidance for refugees in matters related to the reunification of families
  • education, consultation and information about alien affairs
  • cooperation with different agencies in organizing immigrant services

The Integration Services supplies social welfare work needed by refugees for a period of 3 years from immigration and for returnees the period is one year.

Our personnel instructs immigrants in various practical matters. In difficult family situations we support the family by methods of enhanced family work.

Contact information

Information office

The Information Office is open on Monday, Tuesday Wednesday and Friday from 9 a.m. to 3 p.m and on Thursday from 10 a.m to 3p.m

If you want service in English, we recommend that you visit us before noon, since the afternoons are reserved for clients in need of interpretation services. There is and interpreter of different languages present in the information office in the afternoons.

Consultation by phone on 
Monday from 10 a.m. to 12.30 p.m., 
Tuesday- Thursday from 10 a.m. to 1 p.m. 
Friday from 10 a.m to 3 p.m

Tel. 014 266 3423

The immigrant can receive guidance and advice without making an appointment in all problem situations arising in the new society.

The Information Office also manages the appointment for workers.

Service supervisor
Tel. 014 266 7648
Leading social worker
Tel. 014 266 3434
Tel. 014 266 3433

Claim Specialist
Tel. 014 266 3431

Office secretary
Tel. 014 266 8705

Social workers, western part
Tel. 014 266 3432, 014 266 3425

Social workers, eastern part
Tel. 014 266 3427, 014 266 8790, 014 266 8713

You can contact our social workers by phone Monday through Friday from 12.00 p.m. to 1.00 p.m.

Social Instructors, western part
Tel. 014 266 3422, 014 266 3428

Social Instructors, eastern part
Tel. 014 266 3426, 014 266 8792, 014 266 8724

Unaccompanied refugee youth and their after care
Social workers Tel. 014 266 8712, 014 266 8797
Social Intructor Tel. 014 266 8711