In Finland everybody is entitled to basic health care. Municipalities provide services for all agegroups, from children's daycare to the treatment and care of the elderly. In Jyväskylä these services are administered by the Centre for Social and Health Services. Their services cover among other things health care and doctors as well as pre- and post-natal care.
Children and students enjoy school and college health care with regular yearly check-ups. Dental care covers almost the entire population at the moment. There is also help available for those suffering from different kinds of social problems. The financing of the services is covered by tax incomes and fees collected by the users for some special services.
Jyväskylä has comprehensive and good-quality public healthcare. The public healthcare services are divided into basic healthcare and specialised healthcare. In Finland, the municipality of residence is responsible for providing healthcare services in the municipality area.
Every resident of the municipality is entitled to obtain healthcare services provided by the municipal health centres. Examples of basic healthcare include maternity clinics and child health clinics, hospital care, rehabilitation, mental health services, dental care, patient transportation, and school healthcare. Jyväskylä has a healthcare centre hospital maintained by the city.
Booking appointment with a nurse
You book an appointment with a nurse or a physician either by telephone or by visiting the ap-pointment booking location of the healthcare centre. Jyväskylä healthcare stations have general physicians as well as some specialist physicians. At the healthcare centre, the customer is for-warded to see a nurse, unless the customer’s condition necessarily requires an appointment with a physician.
The nurses guide and support self-treatment by the patients and take required treatment measures. The nurses advise the patients in the treatment of long-term illnesses and provide gen-eral lifestyle counselling for varying health condition situations. In Jyväskylä, nurses are responsi-ble for the treatment of mild cases of infectious diseases.
When necessary, the physician at the healthcare centre may issue a referral to a specialist physi-cian in the Central Hospital. In serious cases that immediately require treatment, the patient is hospitalised also without a referral. You must always book an appointment to see a physician, un-less it is an emergency.
Those suffering from diabetes and others with long-term illnesses may receive some treatment supplies from the health centres.
Your health centre
For Jyväskylä residents, healthcare services are provided as a local service. When you need help in the daytime on a weekday, you go to the health centre of your residential area. There are 11 health centres in Jyväskylä: Hankasalmi, Huhtasuo, Keskusta, Korpilahti, Kuokkala, Kyllö, Palokka, Säynätsalo, Tikkakoski, Uurainen and Vaajakoski.
In the evening, at night and on weekends, you can obtain help at the Emergency Policlinic of the Central Finland Central Hospital, 24 hours/day, phone 0100 84 884
Central Finland Central Hospital
The freedom-of-choice experiment in Jyväskylä
The freedom-of-choice experiment being carried out in the operating areas of the Huhtasuo, City Centre, Kuokkala, Vaajakoski, Palokka, Kyllö, Hankasalmi and Uurainen health centres means that the residents living in these areas may choose whether they wish to use the healthcare services provided by their own health centre or those of a private service provider.
The range of services available to you if you select a private service provider includes out-patient medical services offered by a doctor and nurse and the X-ray and laboratory services required for treatment. Additionally, you will have access to advice on social services.
Advice on social services is intended to help you in case you have problems with your economy, housing or employment. While the social services advisers do not make any decisions on support, they will refer you to the services you may need.
The transfer to the new service provider takes effect in 7 days once the choice is made.
Each choice is effective for six months at a time. After that you may continue to use the services of the selected service provider without a special notice. If you want to switch service providers or return to the municipal service provider, you must file a new notice of your choice.
Making the choice
Residents living in the operating areas of the Huhtasuo, City Centre, Kuokkala, Vaajakoski, Palokka, Kyllö, Hankasalmi and Uurainen health centres may make the choice by accessing this website www.palse.fi/jyvaskyla. To log in to the service, use your online bank user credentials or mobile certificate.
You can also make the choice by calling or visiting the health centre or your new service provider.
The fees charged by the city health centres and private service providers for the services are identical. The in-voice will be sent by Jyväskylä City. The freedom-of-choice experiment does not include senior citizens who live in sheltered housing or rely on home care services.