The service languages are Finnish, English, Arabic, Swahili, Kisii, Persian, Dari, French, Turkish and Russian.
We support the integration of immigrants living in Jyväskylä and also those planning to move to Jyväskylä. The service languages are Finnish, English, Arabic, Swahili, Kisii, Persian, Dari, French, Turkish and Russian. The service is confidential and free of charge for everyone.
Opening hours: Monday to Tuesday from 10 to 15.30, Wednesday to Friday 9-15.30.
Address: Hannikaisenkatu 11—13, 40100 Jyväskylä.
You can get guidance and advice in different languages, on matters such as:
- questions related to residence permits
- housing
- children's daycare
- hobbies and leisure activities
- healthcare appointments
- assistance in filling out forms and understanding the decisions and procedures of various authorities.
Guidance and advice in your own language
How can you contact us?
- Visit our office at Hannikaisenkatu 11-13, 40100 Jyväskylä.
- Walk in without an appointment (20-minute slot)
- Book an appointment with a counselor by phone, by e-mail or in person.
- Contact us by phone at 040 1866 299 or by email at internationalhouse(at)jyvaskyla.fi
Maarit Heikkilä
Service Manager, Integration Services
tel. 050 561 5866, [email protected]
Multilingual Counselors contact information
The appointment and call times for all Multilingual Counselors are on weekdays, Monday-Tuesday from 10—15 and Wednesday-Friday from 9—15.
English, Finnish
tel. 040 027 5163
[email protected]
French, Turkish, English, Finnish
tel. 040 516 7099
[email protected]
Arabic, English, Finnish
tel. 050 452 3981
[email protected]
Persian, Dari, English, Finnish
tel. 040 668 7288
[email protected]
Swahili, Kisii, English, Finnish
tel. 040 6656079 ,
[email protected]
Russian, English, Finnish
tel. 040 159 4340
[email protected]
tel. 040 6580540
[email protected]
Services in your own language without an appointment (20-minute slot)
You can get service in English and Finnish without an appointment on Mondays and Tuesdays from 10.00-15.30, and from Wednesday to Friday from 09.00-15.30 at the lobby service point.
Tuesday 12.00–14.00
- Arabic
Wednesday 12.00–14.00
- Russian
Thursday 12.00–14.00
- Swahili, Kisii
Friday 12.00–14.00
- Persian, Dari
