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Iloinen tyttö kiipeilytelineessä heijastinliivi päällä. Image Dolly Aittanen

The service counselling provides general guidance and advice on the early childhood education and care services and basic education provided by the City of Jyväskylä. 

 Information and guidance over the telephone or by e-mail  

tel. 014 569 0180 

Mon, Tue and Thu 9-12 and Wed 12-15   

Our e-mail addresses are   


For security reasons, please do not include personal identifiers in an email.   

We recommend making an appointment beforehand to visit the office. You may ask after appointments by phone or e-mail. 

Any applications, income statements with appendices and decisions on basic social assistance can be delivered to the mailbox outside the Tietotalo building. Early Childhood Care and Basic Education service counselling is located at Tietotalo at Kilpisenkatu 1c, ground floor. Mailing address: P.O. Box 82, 40101 Jyväskylä.  

Client fees for Early Childhood Education and Care 

If you have questions about client fees or your service voucher, please directly contact the early childhood education and care client fee secretaries. 

tel: +358 14 569 1698, +358 14 569 3096, +358 14 569 2768, +358 14 569 7351



basic education
early childhood
customer service