How do I…
Get a Library Card?
A library card is a personal card and it is given to anyone on application who can provide a proof of his/her identity and address in Finland. A library card can be applied for at any of the library’s branches and the same card can be used in all of the libraries in the City of Jyväskylä and in other Aalto Libraries. An applicant under the age of 15 must have a written consent from his/her guardian.
A library card must be presented whenever books or other items are borrowed or when required for other services of the library. When obtaining a library card, the cardholder signs an agreement to comply with the rules and regulations of the library, to return the borrowed items on time and to pay the set fees.
If the card is lost or there is a change in name or address of the cardholder, the library must be notified immediately about it.
Get a Password to Aalto Internet Library?
A pin number can be requested for a library card. The number enables the customer to see his/her own loan and personal details on the library’s Internet pages. The customer can also renew his/her loans, make or cancel reservations, and activate or change his/her user details.
A customer identification code comprises of the number on the library card and a separate password. A password can only be obtained personally by paying a visit to one of the libraries. If a customer forgets or loses the password, a new one must also be personally collected at the library. Customer identification codes and passwords cannot be obtained by phone.
Make a Booking for a Computer?
The Main Library and all branch libraries have customer PC’s with access to a word processor. Times for the PC’s can be booked in advance, at the Main Library on tel. (014) 266 4123, and at branch libraries by telephoning the library in question.
The computers at the Main Library, Kortepohja,Palokka, Tikkakoski and Vaajakoski Libraries can also be booked through the Internet. Booking can be made by using the personal user ID and password. More information on page Book a PC.
Renew my loans?
Loans can be renewed
Loans can be renewed up to 5 times in a row before the material must be brought back to the library.
Use the Interlibrary Lending Service?
Material that cannot be borrowed from the City of Jyväskylä, University or Polytechnic libraries, can be ordered by using the interlibrary lending service. Books, sheet music, microcopies, recordings, videos, DVD’s, CD-ROM’s and paper copies can be ordered through the interlibrary lending service.
Customers can leave an interlibrary lending request at the Main Library or at the information desk of any branch library. The library charges fees set by the lending library in addition to the reservation fee for each loan or copy.
Once the ordered material is available at the library, the customer is notified of it by e-mail, letter, text message or phone. The ordered material can then be collected from the Lending Office of the Main Library. The fees set by the library of origin are payable on collection of the loan.
