Bypass navigation
Avaa navigaatio
Jyväskylän kaupunki » International » Living » Social Services


The services of social work provided are rehabilitative social work and social security, child protection and the social work with disabled. There are two main offices of Social Services in the city centre of which the other looks after the rehabilitative social work and social security, and the other looks after child protection and agreements of child custody and visiting rights. Huhtasuo and Kuokkala Social Services provide their customers with both types of care. The social work with disabled has been centralised in the Office of Social work with the disabled.

Rehabilitative social work

Rehabilitative social work helps with things to do in basic security and social rehabilitation. Rehabilitative social work gives guidance and advice to customers on how to survive independently and how to better control one’s own life. Social work cooperates closely with, for example, health care, employment office and the care for the alcohol and drug abusers.

Social assistance

The social assistance is the last financial support, the aim of which is to secure a minimum essential income. The social assistance is applied for by making an appointment to a benefit settler, care manager or a social worker in that residential area that the applicant lives in. If the applicant is applying for financial support only, the appointment is made with the benefit settler. Social assistance is applied by filling an application form and meeting the social worker at the municipal social welfare office.

Jyväskylä's social welfare offices:

■Hannikaisenkatu social station
Address: Hannikaisenkatu 37, 40100 Jyväskylä
Phone +358 14 26 63362, +358 14 26 63624, +358 14 26 63384
■Korpilahti social station
Address:Virastokuja 2, 41800 Korpilahti
Phone +358 14 266 0000
Guides and application form (in Finnish)

Support for families with children

The survival of the families with children is supported in many ways. Parents planning a divorce or living separately can discuss and make an agreement on child’s custody, visiting rights and child support with a social worker. Schools have their own school social workers. The school social worker helps and supports the students and their families on things like education, and growth and development.

Child welfare

Child welfare sees to a child’s right for a secure and stimulating environment, balanced and varied devel-opment, and special protection and care. Child protection cases are usually started by a worry of a child’s well-being, health or development. For example, a lack of child care, parent’s alcohol or drug abuse, mental health problems or strong conflicts in the family can endanger the child’s well-being. The child can also endanger his or her own life with their own alcohol or drug abuse, by neglecting education or committing crimes. Anyone who notices a child or a young person in a need of help can get in touch with a social worker. According to the child protection law, officials and trustees are obligated to get in touch with the child protection when they think it is needed.

Child protection is carried out in cooperation with family, the family’s close network and officials like day-care, child health clinic, school and youth work. The parents are supported in children’s upbringing primarily so that the child is able to grow at his or her own home. In a case when the child’s situation is not improved with social support measures, the child can be taken-into-care and placed either at children’s home, youth home or in a foster family.

Child's paternity

When a married woman gives birth, the husband will automatically be assumed to be the baby's father. The paternity of a baby born outside the marriage will be established by acknowledging the paternity or at the court. Before acknowledging the paternity, it must be investigated. The aim of the investigation is to get the necessary evidence of the man's biological paternity. The child's mother has the right to refuse the paternity investigation.

The procedures of the paternity investigations are taken care of by the social worker of the city. More information is available from Jyväskylä child welfare office at the social services, visiting address: Puistokatu 2 C (Kolmikulma), 8th floor, 40100 Jyväskylä. Postal address: P.O.Box 372, 40101 Jyväskylä.

Copyright © City of Jyväskylä 2018 | To the top of page
Jyväskylä's main Facebook page Jyväskylä's main Twitter feed Jyväskylä's main YouTube channel